For outpatient addiction teams

Turn requests for help into sustained treatment.

Lilypad gives addiction teams a living view of each person's journey—from first contact through treatment, medication, setbacks, and return—so no one has to navigate care alone.

Walk us through your intake process

Working product direction

A living pathway through care.

Lilypad brings the pathway, each conversation, and the work between them into one current view. Teams can see where care stands, respond with context, and schedule the next permitted action.

Current stage, barrier, owner, and next step arranged along a living care pathway.
Illustrated product direction with fictional scenarios.

Our approach

Care changes. The pathway should change with it.

Keep the current truth

Information changes between appointments. Lilypad records what is known, where it came from, and what still needs confirmation.

Put the next action in reach

Pathways show where care has stalled, why it is blocked, and who can help move it forward.

Let automation carry work—not authority

Teams choose the schedule, who qualifies, what Lilypad may do, and where review is required. People retain clinical and relational judgment.

Guiding principle

Recovery is not a straight line. Care should remember the whole journey—and always leave a way back.

Shape the pathway with us

Help us understand where treatment entry breaks.

Lilypad is a working product being shaped with outpatient addiction teams. We're looking for intake, care-coordination, and clinical leaders willing to walk through real workflows with us.

Walk us through your intake process